Smart WhatsApp call solutions
RedLine identifies, prioritizes, and routes every inbound call.
AI voice answering
AI answers naturally, understands why the customer is calling, and collects the information your team needs.
Smart routing
Red Line understands who should handle each call and automatically connects it to the right team member.
Priority and approved calls
Urgent and important calls, VIPs, and company-approved contacts are routed directly to the responsible person.
One-click transfer
If the responsible person is busy, transfer the call to another team member or assistant with one click.
Pre-call context
AI gathers context first, so the person answering immediately knows who is calling and what they need.
Online booking
AI creates bookings, provides reservation information, and asks the customer to confirm the details.
Smart reminders
Send timely WhatsApp reminders for appointments, bookings, and other important customer events.
Online queue management
Red Line organizes a digital queue and automatically messages customers when their turn is close, such as five minutes before.